TicketXO - Terms and Conditions Last Updated: April 23, 2025 Welcome to Ticketxo.com ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, Ticketxo.com, and the services we provide, including the purchase of tickets for events ("Services"). By accessing or using Ticketxo.com, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

1. Acceptance of Terms By using our Services, you agree to these Terms, our Privacy Policy, and any other legal notices or guidelines posted on our Website. We may update these Terms from time to time, and we will notify you of any material changes. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

2. Description of Services Ticketxo.com is an online platform that allows you to purchase tickets for various events. We act as an intermediary between you and the event organizers. We provide information about events, facilitate ticket sales, and may provide other related services.

3. Account Creation and Use

• Eligibility: You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old.
• Account Creation: You may be required to create an account to access certain features of our Services. You agree to provide accurate, complete, and current information during the registration process and to update such information to keep it accurate, complete, and current.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.
• Account Termination: We reserve the right to suspend or terminate your account at any time, with or without cause, and without prior notice.

4. Ticket Purchases

• Ticket Availability: Ticket availability is subject to change. We do not guarantee that tickets for any event will be available.
• Pricing and Fees: Ticket prices are set by the event organizers and may be subject to additional fees, such as service fees, processing fees, and delivery fees. You are responsible for paying all applicable fees. We strive to display accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel your order and refund your payment.
• Order Confirmation: Once your order is confirmed, you will receive a confirmation email. Please review the confirmation email carefully to ensure that all details are correct.
• Payment: You agree to pay for all tickets you purchase through our Services. You authorize us to charge your chosen payment method for the total amount of your order, including ticket prices, fees, and any applicable taxes. We use third-party payment processors to process payments securely.
• Delivery: Tickets will be delivered to you as specified during the purchase process (e.g., electronic delivery, physical delivery). You are responsible for providing accurate delivery information.
• Cancellations and Refunds:
  • Event cancellations and rescheduling are the responsibility of the event organizer. We will provide you with information about cancellations and refunds as provided by the event organizer.
  • Refund policies vary by event. In most cases, tickets are non-refundable. Service fees are typically non-refundable.
  • If an event is canceled, you may be entitled to a refund of the ticket price, as determined by the event organizer. We will process refunds in accordance with the event organizer's policies.
  • We are not responsible for any costs or expenses you may incur in connection with a canceled or rescheduled event.
• Ticket Restrictions: Tickets may be subject to certain restrictions, such as age restrictions, venue rules, and specific terms and conditions set by the event organizer. You are responsible for complying with all such restrictions.
• Resale: Tickets purchased through our Services are for personal use only and may not be resold for commercial purposes without the express written consent of Ticketxo and the event organizer. Any unauthorized resale may result in the cancellation of your tickets without a refund.

5. Use of the Website

• Content: The content on our Website, including text, graphics, images, and other materials, is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content from our Website without our prior written consent.
• Prohibited Conduct: You agree not to:
  • Use our Services for any illegal or unauthorized purpose.
  • Interfere with or disrupt the operation of our Website or Services.
  • Attempt to gain unauthorized access to our systems or networks.
  • Transmit any viruses, malware, or other harmful code.
  • Use any automated means (e.g., robots, spiders) to access our Website or collect information.
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity.
• Links to Third-Party Websites: Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. Your use of third-party websites is at your own risk.

6. Shipping Policy Ticketxo.com primarily facilitates the sale of tickets for events, which are typically delivered electronically. However, event organizers may offer merchandise or other products for sale through our platform, in addition to tickets.

• Merchandise Shipping: In cases where event organizers offer merchandise or other products for sale, the following terms apply:
  • Ticketxo.com is not responsible for the shipping, handling, or delivery of any merchandise or products sold by event organizers.
  • The event organizer is solely responsible for all aspects of shipping, including but not limited to:
    • Setting shipping costs and delivery timeframes.
    • Packaging and shipping the merchandise or products.
    • Providing tracking information (if available).
    • Handling any shipping-related issues, such as delays, loss, or damage.
  • Any questions or concerns regarding the shipping of merchandise or products should be directed to the event organizer. Contact information for the event organizer may be provided on the event page or in your order confirmation.
  • Ticketxo.com shall not be liable for any costs, expenses, or damages incurred by you as a result of any shipping-related issues arising from the purchase of merchandise or products from an event organizer.

In summary, Ticketxo.com is not involved in the shipping of any merchandise or products offered by event organizers. All shipping arrangements and responsibilities lie solely with the event organizer.

7. Disclaimer of Warranties Our Services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of our Website or the availability, accuracy, completeness, reliability, or suitability of the information, content, or materials included on our Website. To the fullest extent permitted by applicable law, we disclaim all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• Our Services will be uninterrupted or error-free.
• Our Website will be secure or free of viruses or other harmful components.
• The quality of any events, tickets, information, or other materials obtained through our Services will meet your expectations.

8. Limitation of Liability To the fullest extent permitted by applicable law, in no event shall Ticketxo, its affiliates, officers, directors, employees, agents, or licensors be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, but not limited to, damages for loss of profits, revenue, data, use, goodwill, or other intangible losses, arising out of or relating to your use of our Services, your purchase of tickets, or your attendance at any event, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid for the tickets in question.

9. Indemnification You agree to indemnify, defend, and hold harmless Ticketxo, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your use of our Services, your violation of these Terms, or your violation of any rights of another.

10. Governing Law These Terms and your use of our Services shall be governed by and construed in accordance with the laws of Hungary, without regard to its conflict of laws principles.

11. Dispute Resolution Any dispute arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the Permanent Court of Arbitration attached to the Hungarian Chamber of Commerce and Industry ("HCCI"). The arbitration shall take place in Budapest, Hungary. The language of the arbitration shall be Hungarian. The arbitrator's decision shall be final and binding on both parties.

12. Severability If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

13. Waiver Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

14. Entire Agreement These Terms, together with our Privacy Policy and any other legal notices or guidelines posted on our Website, constitute the entire agreement between you and Ticketxo regarding your use of our Services.